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The lessons ...
9 Lessons -
Everyone knows that "soft" factors matter - but how exactly do they work, and how can we manage and exploit them?
A partner in a top strategy consulting firm … "We don't bother with intangibles in our client work – they are undetectable, unmeasurable, and unmanageable"
All 3 points are untrue.
This course gives a reliable specification of the main types of intangible factors, shows how and why they behave as they do, and demonstrates their impact on the wider business.
What is this mini-course about?
Split into bite-size lessons, this 1.75-hour mini-course:
... gives cases where dealing with intangibles was critical
... defines the 3 main categories of intangible factors
... demonstrates how each type of intangible factor actually work and affect business performance
The course ends with an offer to take the full class on Intangibles, which includes access to working models
Who is the course for?
Senior leaders – who want to better understand how soft factors affect their business, and use that knowledge to drive better results
Analysts and consultants – who want to build soft factors into models of any business, any function, or any initiative